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ARC (Alarm Receiving Centre) Monitoring Service

Fixfire® offers a 24/7 monitoring service to alert relevant personnel and the Fire Service in the event of activation of your Fire Systems

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The action taken can be tailored to suit your exact requirements eg. ignore signals during office hours with the exception of weekends and bank holidays.

The service is provided via a third party Gold Standard NSI accredited Alarm Receiving Centre.

DualCom Fire – Signalling Device

Fixfire® installs the DualCom Fire signalling device to communicate between your site and the dedicated ARC (Alarm Receiving Centre). With 67% of fires occurring when premises are vacant, DualCom FIRE provides the ability to get an alert to the relevant emergency service without delay, no matter if the building is occupied or not. The quick reliable despatch of an alarm and arrival of the emergency services is critical when a fire occurs.

In the event of a fire, the DualCom FIRE uses any available UK GPRS network and a PSTN line and/or IP path to transmit high-speed signals into any Alarm Receiving Centre. Utilising multiple paths means there is a back-up path in the event of an accidental or deliberate fault on any path. The award-winning DualCom WorldSIM® is supplied with every DualCom offering access to all mobile networks.

DualCom offers:

  • Multiple signalling paths, GPRS, PSTN and/or IP/TCIP (Internet, broadband or LAN connectivity)
  • Use of radio path overcomes alarm vulnerability caused by fire-damaged cables
  • Complies with EN50131 Grade 4 for maximum insurance approval for security applications
  • Fixed tariff means unlimited signals with no hidden charges
  • No need for dedicated telephone line, can share with existing telephone line or network

Important Note – Care Homes

A new requirement under BS5839-1 which came into effect in March 2013 especially to address care homes is the requirement for an analogue addressable fire detection system to be installed at any premises where there are sleeping facilities for more than 10 dependent residents, where those residents will need assistance from staff to safely evacuate the building. This new clause was added to the BS5839 standard after an enquiry into an incident in January 2004. A fire at the Rosepark care home in Uddingston, South Lanarkshire, broke out in a cupboard, spread through the building and led directly to the deaths of 14 elderly residents. The inquiry concluded that some residents may have been saved if the fire and rescue service had been called sooner. The updated standard calls for these types of premises to be connected to an alarm receiving centre (ARC) so that when a fire alarm activates the Fire & Rescue Service can be summoned immediately.

The next generation wireless digital communicator Fixfire®

DigiAir utilises all mobile networks via our WorldSIM instead of a telephone line to signal an alarm from the protected premises to the Alarm Receiving Centre (ARC). It is designed for low to medium risk premises and is an ideal upgrade for wired digital communicators as it eliminates call costs and phone charges.

Fixfire® DigiAir is small enough to fit into any existing or legacy control panels. It can be supplied complete with a Compact Power Supply for installations where the control panel is unable to consistently provide 12v DC and provides a more aesthetically pleasing finish. DigiAir is also unaffected by Next Generation Networks (NGNs).

DualCom GradeShift

Fixfire®DualCom GradeShift  offers a single piece of hardware for every grade of risk with interchangeable EN Grades. Single path options G2r and G3r utilise all mobile networks via our WorldSIM to signal an alarm and are the ideal solution where there is no telephone line available.

KeyCall® is a revolutionary patent-pending Key Operated Fire Alarm Activation Device which has been developed specifically for ‘approved’ applications where standard fire alarm call points would be vulnerable to abuse. Developed by Fixfire® in response to growing demand from the Mental Health Care sector, KeyCall® is a revolutionary one-piece analogue addressable key operated manual call point.

Compatible with a wide range of Conventional and Addressable Fire Alarm Systems.

KeyCall® accepts a Euro-Profile style cylinder
Typically suited/keyed-alike cylinders are fitted so that authorised persons can activate KeyCall® using their standard door key.

Key ‘Click-latch’ mechanism ensures key ‘latches’ in correct position to activate Fire Alarm System.

Anti-ligature low-profile flush-mounting design.

Neat minimalistic one piece construction incorporating Fire Alarm interface module.

Red fire indicator illuminates when KeyCall® is activated.

Compatible with a wide range of Conventional and Addressable Fire Alarm Systems

Applications include:

  • Prisons
  • Mental Healthcare
  • Special Educational Needs (SEN) School
Read More...
 

DualCom Fire Unit

Photo of a DualCom Fire Unit

DualCom Fire Unit

Wireless Digital Communicator

Wireless Digital Communicator

DualCom GradeShift

DualCom GradeShift

British Standard Design requirements...
  • Install AFD to voids greater than 800mm
  • Treat downward projections exceeding 10% of the void depth as wall
BS5839-Part 1:2013 states:

22.2d) If the system Category is such that automatic fire detection should be provided in any area that contains a horizontal void of 800 mm or more in height, automatic fire detection should also be provided in the void.

22.3j) Ceiling obstructions, such as structural beams, deeper than 10% of the overall ceiling height should be treated as walls [see Figure 10a)]. NOTE 10 Within horizontal voids, beams or obstructions that are deeper than 10% of the overall depth of the void regardless of whether the void is above the ceiling or below the floor, ought to be treated as walls that subdivide the void.

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VoidAlert Remote Indicator
Related Downloads
Related Downloads
The Fixfire Fire Safety Compliance System

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The action taken can be tailored to suit your exact requirements eg. ignore signals during office hours with the exception of weekends and bank holidays.

The service is provided via a third party Gold Standard NSI accredited Alarm Receiving Centre.

DualCom Fire – Signalling Device

Fixfire® installs the DualCom Fire signalling device to communicate between your site and the dedicated ARC (Alarm Receiving Centre). With 67% of fires occurring when premises are vacant, DualCom FIRE provides the ability to get an alert to the relevant emergency service without delay, no matter if the building is occupied or not. The quick reliable despatch of an alarm and arrival of the emergency services is critical when a fire occurs.

In the event of a fire, the DualCom FIRE uses any available UK GPRS network and a PSTN line and/or IP path to transmit high-speed signals into any Alarm Receiving Centre. Utilising multiple paths means there is a back-up path in the event of an accidental or deliberate fault on any path. The award-winning DualCom WorldSIM® is supplied with every DualCom offering access to all mobile networks.

DualCom offers:

  • Multiple signalling paths, GPRS, PSTN and/or IP/TCIP (Internet, broadband or LAN connectivity)
  • Use of radio path overcomes alarm vulnerability caused by fire-damaged cables
  • Complies with EN50131 Grade 4 for maximum insurance approval for security applications
  • Fixed tariff means unlimited signals with no hidden charges
  • No need for dedicated telephone line, can share with existing telephone line or network

Important Note – Care Homes

A new requirement under BS5839-1 which came into effect in March 2013 especially to address care homes is the requirement for an analogue addressable fire detection system to be installed at any premises where there are sleeping facilities for more than 10 dependent residents, where those residents will need assistance from staff to safely evacuate the building. This new clause was added to the BS5839 standard after an enquiry into an incident in January 2004. A fire at the Rosepark care home in Uddingston, South Lanarkshire, broke out in a cupboard, spread through the building and led directly to the deaths of 14 elderly residents. The inquiry concluded that some residents may have been saved if the fire and rescue service had been called sooner. The updated standard calls for these types of premises to be connected to an alarm receiving centre (ARC) so that when a fire alarm activates the Fire & Rescue Service can be summoned immediately.

The next generation wireless digital communicator Fixfire®

DigiAir utilises all mobile networks via our WorldSIM instead of a telephone line to signal an alarm from the protected premises to the Alarm Receiving Centre (ARC). It is designed for low to medium risk premises and is an ideal upgrade for wired digital communicators as it eliminates call costs and phone charges.

Fixfire® DigiAir is small enough to fit into any existing or legacy control panels. It can be supplied complete with a Compact Power Supply for installations where the control panel is unable to consistently provide 12v DC and provides a more aesthetically pleasing finish. DigiAir is also unaffected by Next Generation Networks (NGNs).

DualCom GradeShift

Fixfire®DualCom GradeShift  offers a single piece of hardware for every grade of risk with interchangeable EN Grades. Single path options G2r and G3r utilise all mobile networks via our WorldSIM to signal an alarm and are the ideal solution where there is no telephone line available.

Read More...
Patient Call System Accessories
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Standard Call Leads
Intercall

Compatible with all Intercall® systems manufactured since 2005. (Includes all Intercall® 700 systems. For earlier versions and other systems which use a mono-jack connector see ‘Other Systems’.

NALL100 (2m)
NALL101 (4m)
NALL102 (6m)

Styled 2m ,4m and 6m pear push wander lead with reassurance light.

NALL200

Styled 2m call and bed light control handset. For Intercall® systems with overbed light switching facility

Other Systems

CareAlert offers an extensive range of call leads and accessories to suit the majority of Call Systems.

Other Systems

Please call Customer Support with your specific requirements and we will be glad to help.

Quantec & Nursecall 800

Compatible with all Quantec and Nursecall 800 systems.

NALC100 (1.8m)
NALC101 (4.2m)

1.8m or 4.2 tail call lead.

Disc-Alert

Disc-Alert is used by patients with sufficient motor skills to either press or lean on the pad to activate a call. It has a large circular shape and soft vinyl pad design with gripping feet to help keep it in position.

Bulb-Alert

Bulb-Alert is used by patients with sufficient motor skills to either press or lean on the bulb to activate a call. It has an oval shaped, soft final bulb design that prevents it from rolling off the patient’s bed.

NAAD200

Bulb-Alert with 6ft lead, compatible with Intercall® Systems.

NAAD100

Disc-Alert with 6ft lead or head-Alert with 8ft length compatible with Intercall® Systems.

NAAD300

Head-Alert with 8ft length lead compatible with Intercall® Systems.

Head-Alert

Head-Alert is used by patients with sufficient motor skills to either press or lean on the pad with their head to activate a call. Head-Alert features a large soft elliptical
air activated touch surface.

Breath-Alert

Breath-Alert provides patients with no motor skills a means to communicate by simply breathing into a sensitive pressure-operated switch. With a clamp providing easy attachment to a fixed support such as a bed or wheelchair, Breathcall incorporates a vinyl-covered flexible gooseneck which may be positioned to suit patient requirements. Two models are available, standard which has 3ft gooseneck and universal screw clamp for secure mounting and lightweight which has a 2ft gooseneck and ‘bulldog-clip’ type spring clamp. Both models come with a pack of disposable filters which should be changed regularly. Spare filters are available in packs of 12.

NAAD400

Standard Breath-Alert Unit complete with 9ft call lead, compatible with Intercall® Systems.

NAAD401

Lightweight Breath-Alert Unit complete with 9ft call lead, compatible with Intercall® Systems.

NAAD402

Breath-Alert Accessory Pack complete with 12 filter assemblies with soft straws and porous plastic filters.

Special Call Leads
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