Fixfire® has been delivering Fire Safety, Staff Attack/Nurse Call and Access Control systems for specialist care premises for over 45 years.
Within a mental health facility designing or upgrading Fire Safety Systems is challenging due to the complexity of the environment.
Some of the challenges include:
- Off-the-shelf Fire Alarm system components being easily damaged by service users
- Interruptions and additional costs due to system failures
- Disruption caused by false alarms due to malicious activations
There is official guidance for Mental Healthcare environments such as the Health Building Note 03-01 – Adult acute mental health units (part 9).
“All furniture and fittings are required to be robust, anti-ligature, prevent opportunities for concealment and meet infection control requirements while being as domestic instyle as possible and not offering opportunities for easy lifting or breakage. This is particularly important in rooms where service users are unsupervised, such as the bedrooms and en-suites. Styles, patterns and colours need to reflect the ambience and design required for each area.”
Standard equipment is simply not suitable and that is why Fixfire® has developed a package of Fire Safety products specifically for the mental healthcare sector.

KeyCall® is a patent-granted anti-ligature Fire Alarm Call Point and Access Control device. KeyCall® is designed to use the same key as your doors, providing simple operation for your staff whilst eliminating nuisance activations by service users. It is compatible with a wide range of Conventional and Addressable Fire Alarm Systems.

Flush Fire Detectors ensure protection is not compromised in any areas where conventional ‘un-pluggable’ detectors will be subject to abuse. It is a sleek, flat analogue addressable optical fire detection device which is flush mounting and anti-vandal resistant.

VoidAlert™ is a void fire detection solution that is ideal for mental health environments.
It is remotely tested for minimum disruption and eliminates the need for safe-access routes within void spaces. It also enables voids to be fully enclosed without the need for access hatches.

KeyCall® Exit is an ‘Emergency Door Release Call Point’ that prevents access-controlled doors from being overridden by unauthorised persons eg service-users.
KeyCall® Exit is typically suited to accept the same key as KeyCall® Fire and secure doors throughout the premises.
When operated, the electric lock remains unlocked until the mechanism is reset.
Whatever your requirements, you can rely on Fixfire® to listen, engineer and deliver the very best solution for you.
For over 45years, Fixfire® has been providing quality products, systems and services for Life & Property Protection. Whatever your requirement, please call our Compliance Team for expert advice and a refreshingly different approach.
Freephone 08000891999
You have a legal duty of care to dispose of waste legitimately and safely via a licensed waste carrier. Failure to do so can result in prosecution, even if you have outsourced the disposal to a third party.
The Fixfire® Extinguisher Recycling Process is your reassurance that any Fire Extinguishers we remove from your premises have been disposed of in a safe and legal manner. 97% of each processed Fire Extinguisher is recycled.

Our contracted Extinguisher Recycling Unit (ERU) is a dedicated facility offering a service for the safe processing and recycling/disposal of fire extinguishers. The facility operates closely with the local Water Authority and the Environment Agency to develop safe, efficient and environmentally friendly processes, ensuring that ISO14001 certification is upheld.
Got a question about Fire Extinguisher Disposal? Need Fire Safety Compliance advice? Get in touch today!
For over 45 years, Fixfire® has been providing quality products, systems and services for Life & Property Protection. Whatever your requirement, please call our Compliance Team for expert advice and a refreshingly different approach.
Freephone 08000 891999
Our contracted Extinguisher Recycling Unit (ERU) is a dedicated facility offering a service for the safe processing and recycling/disposal of fire extinguishers. The facility operates closely with the local Water Authority and the Environment Agency to develop safe, efficient and environmentally friendly processes, ensuring that ISO14001 certification is upheld.
Got a question about Fire Extinguisher Disposal? Need Fire Safety Compliance advice? Get in touch today!
For over 45 years, Fixfire® has been providing quality products, systems and services for Life & Property Protection. Whatever your requirement, please call our Compliance Team for expert advice and a refreshingly different approach.
Freephone 08000 891999
False Fire Alarms remain a huge concern within the education sector- interrupting already carefully scheduled, planned and well-prepared lessons or even causing major disruption and distress to exams.
Clearly, these false alarms cause significant inconvenience and disruption to students, staff, and visitors. They compromise everyone’s safety in the school and present a significant risk to the local community since the Fire Brigade will prioritise the school over other emergency callouts.
Solutions you should consider:

The first and most straightforward way is to use anti-tamper products.
Fixfire® supplies a wide range of solutions designed to protect Fire Alarm Devices from inadvertent damage or deliberate misuse/vandalism.
Products include:
- Local plastic cover flaps which attach directly to manual call points.
- The stopper consists of a clear, tamperproof, tough polycarbonate cover, frame and spacer that retrofits over a break glass call point. When lifted to operate the break glass unit, its optional battery powered integral sounder emits a piercing 96dB (at 1m). Immediate attention is drawn to the area and a prankster will either run or be caught!
- A range of steel web stoppers designed to protect fire detectors and warning devices. They are constructed from heavy-duty galvanised steel rod which is plastic-coated for durability and external use.
- A range of polycarbonate enclosures are available for the protection of devices such as fire alarm control panels and associated control equipment. The enclosures combine tough rugged construction with stylish design and offer excellent protection with a key lock for authorised access.
We also provide anti-tamper devices for fire extinguishers and associated products.

KeyCall® is a patented anti-ligature Fire Alarm and Access Control call point. It is designed to use the same key as the doors, providing simple operation for staff whilst eliminating nuisance activations by service-users.
KeyCall® has been developed by Fixfire® specifically for approved applications where standard versions would be vulnerable to abuse.
It is one of the best solutions for SEN schools and it is also compatible with a wide range of Conventional and Addressable Fire Alarm Systems.

Most fire safety courses offer a mix of classroom-based learning and practical training experience, educating attendees on how to respond in the event of an emergency.
In order to fulfil your obligations under current Fire Safety Law, it is essential that you have a documented regime of Fire Safety tests and checks and personnel who are suitably trained to respond correctly in the event of an emergency.
All Fire Safety Training is provided by experienced, time-served and qualified persons from a Fire Safety background.

Even if the cameras don't identify the culprit, they can identify who was in the area at the time of the false alarm activation. Fixfire® specialises in integration and will bring together your Fire, Access and Security systems providing enhanced functionality.
Fixfire® provides leading-edge integration with ancillary systems and equipment. Our mission is to deliver reliable, well-engineered installations that provide you with peace of mind 24/7.

Smoke detectors that are placed too close to kitchens, cooking appliances, locker rooms or bathrooms will most likely be accidentally activated by the smoke or steam emitted by these sources. Detectors might need to be relocated.
Smoke detectors are more sensitive and are installed in any environment where smoke or steam would not normally be present. Heat detectors are installed in areas such as kitchens where smoke detectors would constantly false alarm during routine cooking. Multi-sensors combine smoke and heat in one detector and offer immunity to false alarms in certain applications.

New detectors have improved technology and can measure a range of conditions to potentially be more effective at detecting a fire condition.
Flush Fire Detectors ensure protection is not compromised in any areas where conventional ‘un-pluggable’ detection could be subject to abuse. It is widely used in SEN Schools.

Make sure the alarm system is properly and regularly maintained.
Fixfire® is BAFE accredited for the Design, Installation, Maintenance and Servicing of Fire Alarm Systems.
All works are carried out by our employed, uniformed and trained Fire Alarm engineers.
Following each visit, a Certificate of Inspection is issued.
Got a question about False Fire Alarms? Need Fire Safety Compliance advice? Get in touch today!
For over 45 years, Fixfire® has been providing quality products, systems and services for Life & Property Protection. Whatever your requirement, please call our Compliance Team for expert advice and a refreshingly different approach.
Freephone 08000 891999
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